CSU Advisor (Customer Service )

Staffline Group PLC
📍 Londonderry, Northern Ireland, United Kingdom 💼 Full-time 🕒 Posted July 01, 2026

Job Description

Job description

Staffline are Hiring on behalf of the Northern Ireland Housing Executive

Job Title: CSU Advisor Post

Grade:B3

Location: 434 - 4th Floor Richmond Chambers

Department: North Regional Mgt Team

Reporting Unit: West CSU

Line Manager:

start Date: 22/06/2026 End Date: 22/09/2026

SCP: 7 Hourly Rate:

Weekly Hours: 37 Hours at Work: to 5pm

Workdays: Mon - Fri Cover Reason: Covering Acting Up

IT Proficiency: Intermediate

Years Experience: 1-5 Years

Additional Requirements: Key Competencies * Customer Focus * Communication Skills * Problem Solving * Attention to Detail * Teamwork * Resilience and Adaptability Working Conditions * Office/contact centre-based environment * Requirement to handle a high volume of calls and customer interactions * Use of multiple IT systems simultaneously

Other Qualifications:

Professional Registration Requirements: Access NI: Yes ...

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Job Details

  • Location Londonderry, Northern Ireland
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 01, 2026
  • Application Deadline August 10, 2026