CSR - Healthcare Account Associate | Paid Training

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance questions, and service-related concerns. Ensure accurate information and quality service at all times.

Responsibilities:

Respond to patient and client inquiries via phone, chat, or email

Provide guidance on healthcare services, claims, and coverage

Assist with form submissions and claim processing

Document all interactions accurately

Escalate complex issues to supervisors when necessary

Maintain service quality and satisfaction metrics

Schedule & Training:

Shifting schedules including nights and weekends

Paid training on healthcare systems and company processes

Requirements:

High School or Senior High School graduate...

Ready to Apply?

Submit your application today and join our talented team at Caldwell Communications Consultancy Philippines.