CS Site Manager

Introduction to the job

The CS Site Manager for YS/HMI is a key management role responsible for leading the Customer Support (CS) YS/HMI team at customer sites. This position oversees the execution of critical customer-facing activities, including system demonstrations, customer evaluations, and driving the adoption of ASML products, while fostering strong and collaborative relationships with customers.

The role holds full accountability for the overall performance and success of the CS YS/HMI team, ensuring that the team is well-trained, effectively deployed, and managed in alignment with changing business priorities and customer needs. Close collaboration is required with local customer site teams, Sales and Marketing organizations, and multiple global stakeholders in HQ to ensure operational excellence and customer satisfaction.

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