CS Operations Specialist at Bolt

We are looking for an exceptional CS Operations Specialist to join our fast-growing Support team working across our ride-hailing and food delivery business. This position is based in our office in Accra, Ghana.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

The Customer Support Operations Specialist handles complex, sensitive, and high-risk customer cases that require in-depth investigation, sound judgment, and strong ownership. This role also acts as a quality anchor — supporting in QA audits, feedback loops, calibratio...

Ready to Apply?

Submit your application today and join our talented team at Confidential.