Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD
📍 Athens, Attica, Greece 💼 Full time 🕒 Posted March 01, 2026

Job Description

Mercier Consultancy MD is delighted to offer a wonderful opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the picturesque country of Greece. In this role, you will be instrumental in providing top-notch support to Croatian-speaking customers, assisting them with their booking needs and ensuring a smooth and enjoyable travel experience.


Responsibilities

  • Handle customer inquiries in Croatian through various channels, including phone, email, and live chat.
  • Assist customers with the booking process, as well as modifications and cancellations of their reservations.
  • Troubleshoot and resolve issues related to bookings and provide effective solutions to enhance customer satisfaction.
  • Document customer interactions and feedback in the CRM system for reference and continuous improvement.
  • Collaborate with internal teams to ensure swift resolutions of customer issu...

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Job Details

  • Location Athens, Attica
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026