CRM Specialist

DC Thomson is looking for a CRM Specialist to help shape the customer journey across some of our leading digital and print brands, including Stylist, The Courier and The Press & Journal. Reporting to the CRM Manager, you’ll own and optimise cross-channel campaigns and lifecycle journeys across email and mobile push, using data, insight and testing to drive engagement, retention and revenue growth.

This is a hands-on role for someone who is excited by personalisation, customer behaviour and building smart, effective journeys. You’ll play a key role in shaping how we communicate with our audiences, creating campaigns that build habit, deepen engagement and deliver measurable impact. Alongside campaign delivery, you’ll use reporting and experimentation to continuously optimise performance and help influence the future direction of CRM across the business.

This is a hybrid position with a strong emphasis on remote working. Occasional office attendance will ...

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Submit your application today and join our talented team at DC Thomson.