CRM Solutions Designer - Senior Level

Join the public sector in Toronto as a Senior CRM Solutions Designer focusing on Salesforce Experience Cloud. This hybrid role allows you to improve the 311 user experience across platforms.
The position requires a minimum of 10 years' hands-on experience in large-scale projects, particularly within government frameworks. Your work will involve Salesforce technologies, ensuring a refined interface for both guest and authenticated users. Collaboration with City teams will be key in maintaining alignment with technology governance and accessibility.
Key Responsibilities:
• Customize Salesforce components for the new 311 interface
• Build frontend solutions, including service request flows
• Design and develop Lightning Web Components effectively
• Ensure integration with existing Service Cloud systems
• Prepare technical documentation and deployment packages
Requirements:
• 10+ years in program or project environments
• 5+ years of Salesforce technology util...

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