CRM Marketing Coordinator

• Support the review of customer behavior, purchase trends, and engagement data; prepare reports and highlight insights.
• Assist in setting up, launching, and monitoring email and SMS campaigns, ensuring accurate execution and on schedule.
• Help build and maintain customer segments based on predefined criteria; support personalization by ensuring correct audience targeting.
• Maintain and update customer records within the CRM system; perform routine checks for data accuracy.
• Follow existing CRM workflows and support improvements as guided by senior team members.
• Assist in ensuring CRM tools and marketing platforms integrate and operate smoothly for campaign execution.
• Provide basic support to team members using CRM tools and elevate issues when needed.
• Help collect and organize customer feedback from campaigns, surveys, and other channels.
• Handle customer data responsibly and co...

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