CRM manager

We’re looking for a CRM Manager with iGaming experience who knows how to build personalized communications, analyze retention metrics, and launch campaigns that keep players coming back again and again.

Requirements

🧭 What makes you a great match:

• 2+ years of experience as a CRM Manager in iGaming;
• Hands-on experience with Smartico: setting up missions, badges, tournaments, segmentation, and communication logic — required;
• Understanding of key retention metrics and strong analytical skills;
• Knowledge of structures and mechanics of personalized communication;
• Experience building automated and trigger-based campaign flows;
• Confident user of Customer.io, Braze, Smartico, or similar platforms;
• Copywriting skills and basic HTML for email templates;
• Experience working with Tier 1 markets — a plus.

📋 Your da...