CRM Manager

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.
Position Overview
We are seeking a highly motivated CRM Manager to lead client lifecycle management and drive growth initiatives across multiple markets. This role combines strategic planning and hands-on execution, covering the entire client journey from acquisition to retention and reactivation. The ideal candidate will have strong experience in CRM, campaign management, data-driven marketing, and client engagement, with a proven track record of delivering measurable growth.
Key Responsibilities
Develop and implement CLM strategies to optimize conversion, deposit, trading activity, and retention.
Design end-to-end customer journeys (Welcome, KYC reminders, deposit tr...

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