Job Description
Job Description
Key Responsibilities:
- Manage and maintain customer databases accurately.
- Build and maintain strong relationships with customers through regular communication.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Coordinate with sales, marketing, and support teams to ensure customer satisfaction.
- Track customer interactions and update CRM software with relevant information.
- Monitor customer engagement and identify opportunities for retention and upselling.
- Generate and analyze CRM reports to support business decisions.
- Conduct follow-ups with existing and prospective customers.
- Assist in planning and executing customer engagement and loyalty programs....
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Submit ApplicationJob Details
- Location Kolkata, West Bengal
- Job Type Full-time
- Category Business Operations Specialists
- Posted Date June 09, 2026
- Application Deadline July 19, 2026