Job Description
Job purpose:
Responsible for enhancing customer experience, reaching highest level of customer satisfaction, and improving customer retention.
Key accountabilities:
· Implement CRM initiatives and develop customer journey to enhance the overall customer experience.
· Receive and handle different customers requests and complains via call center or walk-ins clarifying the process and procedures and directing them to the concerned parties.
· Follow up with the customers on their requests/ complains to ensure highest level of satisfaction.
· Collaborate with cross-functional teams to develop and implement customer loyalty programs
Maintain and update customer databases, ensuring data accuracy and compliance with data protection regulations
Requiremen...
Ready to Apply?
Submit your application today and join our talented team at Hyde Park Developments.
Submit ApplicationJob Details
- Location New Cairo City, Cairo Governorate
- Job Type Full time
- Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
- Posted Date June 10, 2026
- Application Deadline July 20, 2026