Critical Service Operations Leader - Automation Systems

Michael Page
📍 Taiwan, Taipei City, Taiwan 💼 Permanent 🕒 Posted June 14, 2026

Job Description

About Our Client

Our client is a global leader in automation and material handling solutions, supporting large-scale operational environments with advanced technologies and long-term service partnerships.

Job Description

  • Lead and support customer service operations across Northern Taiwan
  • Manage field service engineers, rostering, and on-site operational activities
  • Handle customer escalations, incidents, and service recovery actions
  • Drive service quality, response efficiency, and operational KPIs
  • Coordinate with project teams to ensure smooth handover from installation to after-sales support
  • Support modernization, upgrade, and maintenance initiatives
  • Build strong customer relationsh...

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Job Details

  • Location Taiwan, Taipei City
  • Job Type Permanent
  • Category Operations Specialties Managers
  • Posted Date June 14, 2026
  • Application Deadline July 24, 2026