Crisis and Resilience Caseworker

Citizens Advice South Hams
📍 totnes, england, United-Kingdom 💼 Full-time 🕒 Posted June 28, 2026

Job Description

We want people who are passionate about reducing poverty and building stronger communities, having a role with purpose and being part of a dedicated team.

Being the anchor

This role will provide support to vulnerable and distressed clients and you will need to approach all tasks with empathy and patience, empowering individuals with the knowledge needed to make informed decisions as they navigate their way through their toughest moments.

Cracking the Code

You will master the benefits system and become skilled in filling in disability benefit forms such as Personal Independence Payment, the Capability for Work Questionnaire, Attendance Allowance, unlocking vital funding for families and negotiating with third parties on behalf of your clients.

Building Networks

You will connect clients with local partner services and track their progress over time to ensure they thrive. As a caseworker, you will carry a caseload and assist clie...

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Job Details

  • Location totnes, england
  • Job Type Full-time
  • Category Human Resources
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026