Counselor

Job Title: Admission Counselor / Senior Admission Counselor (Telecounseling)

Employment Type: Full-Time | Permanent

Work Mode: On-site Shift: Day Shift (9:30 AM – 5:30 PM)

Job Responsibilities

 Make 100+ outbound calls daily to prospective students and parents from assigned databases

 Handle inbound inquiries via phone, WhatsApp, and email professionally

 Conduct cold calling and ensure consistent follow-ups on leads

 Maintain accurate records of interactions, follow-ups, and lead status in CRM systems

 Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)  Achieve assigned admission and enrollment targets

Eligibility Criteria

 Bachelor’s degree in any discipline

 1–3 years of experience in admission counseling, telecalling, or education sales

 Experience in the Education/EdTech sector preferred