Control Room Operator - Security Operations

Control Room Operator – Security Operations

Job Overview

The Control Room Operator – Security Operations is responsible for the effective monitoring, coordination, and response management of all security systems and field resources from the control room environment. The role ensures real‑time surveillance, incident detection, emergency response coordination, and accurate communication with internal teams, clients, and external authorities. Key responsibilities include CCTV monitoring, alarm management, dispatching armed response and guarding teams, maintaining incident logs, ensuring compliance with security protocols, and supporting continuous improvement of control room procedures. The position requires a high level of vigilance, professionalism, and the ability to remain calm and decisive under pressure. Must be based in Pretoria and/or surrounding areas.

Qualifications & Experience

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