Control Center Communications Coordinator

Control Center Communications Coordinator - ( 26000057 )
**Description**
**SALARY**
$39.07
**POSITION SUMMARY**
Ensures that appropriate communication with internal and external customers is maintained. Supports electronic communications efforts, assuring updates and status changes are provided in a timely manner. Works closely with Control Center Staff and Communications Department to ensure that information being communicated both internally and externally is timely, accurate and consistent.
**Qualifications**
**PRIMARY RESPONSIBILITIES**
* Creates, generates and disseminates alerts and restoration updates detailing service-related information to CTA personnel and to the general public.
* Gathers information from Control Center personnel to provide updates.
* Disseminates service information, planned service changes and elevator status to customers via electronic communication tools (e.g., web posting, emails, text messages, Bus Tracker and X social medi...

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