Contract Administrator, Co-op

Job Description

As a Contract Administrator, Co‑op, you will support and work collaboratively with a team of about 30 colleagues on clearing functional mailboxes, ensuring all requests are logged and added to worklists. You will be ensuring that all requests for Funding and Documentation are either picked up by our Robotic Automation Processing or handled manually.

Day to day

• Ensure all email queues are cleared every ten minutes.
• Update and record all incoming requests for documentation and funding in our front‑end systems so members are seen on worklist and deals are date and time stamped when received.
• Create files in the system for all requests along with spreadsheet tracking when required.
• Ensure all inquiries are directed to the appropriate department if not for Contract Administration.
• Responsible for alerting team leaders or managers if SLAs are not being met.
• Assist with file preparation f...

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