Continuous Improvement Analyst- Transaction Processing

Citizens
📍 East Providence, Rhode Island, United States 💼 Full time 🕒 Posted June 07, 2026

Job Description

The Continuous Improvement Analyst – Transaction Processing is responsible for identifying, evaluating, and implementing process improvements across transaction processing operations. This role partners closely with business lines, technology teams, and operations leaders to drive efficiency, reduce risk, and enhance customer experience.

The ideal candidate brings strong operational knowledge of transaction processing (ACH, checks, payments, and a proven ability to analyze workflows, automate processes, and deliver measurable improvements.

Primary responsibilities include

  • Process Improvement & Optimization
  • Identify process inefficiencies, control gaps, and automation opportunities across Transaction Processing

    Lead end-to-end continuous improvement initiatives using structured methodologies (., Lean, Six Sigma, root cause analysis)

    Conduct process mapping, workflow analysis, and time studies to improve productivity and reduce cycle...

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    Job Details

    • Location East Providence, Rhode Island
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026