Content Design Senior Associate - Technical Writer

JPMorgan Chase & Co.

📍 Glasgow, Scotland, United Kingdom 💼 Full time 🕒 Posted June 21, 2026

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Job Description

Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Digital Enablement, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Job responsibilities
Develop and implement content strategies for effective UX copy—including UI labels, tooltips, instructional text, messages and embedded contextual help—to support user journeys and actions for Digital Enablement products. 
Create, update, and maintain technical documentation, glossaries, and help gui...
            

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Job Details

Location Glasgow, Scotland
Job Type Full time
Category Media and Communication Workers
Posted Date June 21, 2026
Application Deadline July 31, 2026