Contact Centre Representative - Customer Care

Contact Centre Representative

About the role

Are you passionate about delivering outstanding customer experiences? In this dynamic role, you’ll be the frontline ambassador for C365, engaging with customers through calls, emails, and chats to provide timely, accurate, and empathetic support. Whether responding to enquiries, exploring customer needs, or collaborating across departments, you’ll play a pivotal role in ensuring every interaction reflects the quality and reliability of our services.

Hours & Shift Pattern

• 37.5 hours per week
• Shift pattern: Monday – Sunday, 07:00–22:00 (5 days a week)
• Location: Norwich (hybrid)
• Start date: July 2026
• Training: 2 weeks full‑time, Monday‑Friday 09:30‑17:00

Remuneration

• Salary: £24,979.50 per annum (£12.81 per hour) with potential KPI‑based increase

Benefits

• 233 hours holiday, including bank holi...

Ready to Apply?

Submit your application today and join our talented team at Appello UK.