Contact Centre Agent

Job Description
Contact Centre Agent
Location: Staffordshire (Hybrid following probation)
Salary: £26,230 + uncapped commission
Hours: Full-time 

We are seeking a motivated and resilient Contact Centre Agent to join the Customer Hub of an established organisation operating within the financial services sector. This role offers the opportunity to work in a fast-paced, customer-focused environment, supporting individuals to resolve outstanding balances through fair and affordable payment solutions.

Our client provides services to public sector organisations across the UK and is committed to maintaining high standards of customer service, compliance, and professionalism. They offer a structured environment with clear expectations, ongoing training, and opportunities for development
 
Benefits as a Contact Centre Agent:

£26,230 basic salary + uncapped commission
Hybrid working model (3 days office / 2 days home after successful probation)

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