Contact Centre Agent

Areeb
📍 Al Jazirah, Riyadh Province, Saudi Arabia 💼 Full-time 🕒 Posted June 20, 2026

Job Description

Job Description

On behalf of our client, we are looking for a Contact Center Agent to join their team in Riyadh.
  • Answering customer inquiries via phone, WhatsApp, email, and social media.
  • Providing information about services, packages, promotions, and events.
  • Handling customer complaints and ensuring timely resolution.
  • Conducting outbound sales calls and following up on leads.
  • Converting inquiries into bookings and achieving sales targets.
  • Promoting memberships, seasonal offers, and additional services.
  • Managing bookings, reservations, amendments, and cancellations.
  • Maintaining accurate customer records in CRM systems.
  • Delivering exceptional customer service and guest experience.
  • Processing payments, invoices, and transaction confirmations.
  • Reconciling payments and ...

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Job Details

  • Location Al Jazirah, Riyadh Province
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026