Contact Centre Advisor

Pension Protection Fund
📍 Croydon, Greater London, United Kingdom 💼 Full-time 🕒 Posted July 03, 2026

Job Description

Contact Centre Advisor

Croydon office location with Hybrid working

£28,675 per annum plus Civil Service Pension

Permanent, Full-Time

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.

Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retir...

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Job Details

  • Location Croydon, Greater London
  • Job Type Full-time
  • Category other-general
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026