Job Description
FedEx Group in Petaling Jaya, Malaysia, is looking for a skilled professional to manage forecasting and scheduling for their contact center operations. The role involves developing volume forecasts, maintaining agent schedules, and monitoring real-time adherence to ensure optimal service levels.
Ideal candidates will have 3-5 years of relevant experience, strong analytical and Excel skills, and familiarity with WFM tools. FedEx values a diverse and inclusive workplace, providing equal opportunities for all applicants.
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Submit ApplicationJob Details
- Location petaling jaya, selangor
- Job Type Full-time
- Category Human Resources
- Posted Date July 03, 2026
- Application Deadline August 12, 2026