Contact Center Team Lead & Performance Coach

ibex
📍 tagbilaran, bohol, Philippines 💼 Full-time 🕒 Posted June 06, 2026

Job Description

ibex is seeking a Team Manager in Tagbilaran, Bohol, to lead and motivate a team of technical support agents. The role involves ensuring adherence to service levels, coaching for skills development, and managing performance metrics. Candidates should have a minimum of one-year supervisory experience, strong leadership, and communication skills. This position offers an opportunity to impact team performance positively and enhance customer service standards.
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Job Details

  • Location tagbilaran, bohol
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026