Job Description
*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - Contact Center Supervisor
POSITION SUMMARY
The Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties. This position will require flexibility in scheduling with shifts assigned based on business need.
MAIN DUTIES AND RESPONSIBILITIES
+ Provide departmental leadership in the Contact Center
+ Coach, monitor, and train team members to assure productiv...
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - Contact Center Supervisor
POSITION SUMMARY
The Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties. This position will require flexibility in scheduling with shifts assigned based on business need.
MAIN DUTIES AND RESPONSIBILITIES
+ Provide departmental leadership in the Contact Center
+ Coach, monitor, and train team members to assure productiv...
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Submit ApplicationJob Details
- Location Battle Creek, MI
- Job Type Full-time
- Category other-general
- Posted Date June 10, 2026
- Application Deadline June 14, 2026