Contact Center Manager

Pacifica Continental

📍 Buenos Aires, Buenos Aires, Argentina 💼 Full-time 🕒 Posted June 21, 2026

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Job Description

At Pacifica Continental, we are currently working with a leading global electronics company in search of a Contact Center Manager to join their team!

Position Title: Contact Center Manager Division: Contact Center Operation Team/Group: Customer Satisfaction Role Objective ● Responsible for SEASA’s Contact Center operation through all the channels: call center, chat, Samsung.com, etc.
● Maximize customer satisfaction by collecting, analyzing and resolving customer requirements through call center operation.
● Provide efficient solutions to customers by developing and operating online contents.

Also responsible for all the customer´s VOC and claims.
● Focus on providing the best solution for the customer and the company, analyzing cost for the company and offering to the customer.

Minimum Requirements ● Academic Background: Graduated student from the careers of Administration, Psychology Ind...
            

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Job Details

Location Buenos Aires, Buenos Aires
Job Type Full-time
Category Operations Specialties Managers
Posted Date June 21, 2026
Application Deadline July 31, 2026