Job Description
FedEx is seeking an individual in Petaling Jaya, Malaysia, responsible for forecasting, capacity planning, and scheduling for contact center resources to ensure optimal service levels. The ideal candidate will have 3–5 years of experience in WFM or multi-channel contact center roles.
Strong analytical, communication, and Excel skills are necessary, along with experience in various WFM platforms such as Verint and Genesys. Join us at FedEx for a diverse and inclusive workforce where growth opportunities are available.
#J-18808-LjbffrReady to Apply?
Submit your application today and join our talented team at FedEx.
Submit ApplicationJob Details
- Location petaling jaya, selangor
- Job Type Full-time
- Category Human Resources
- Posted Date July 08, 2026
- Application Deadline August 17, 2026