Contact Center Analytics Specialist

Cummins Inc.
📍 redditch, england, United-Kingdom 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Cummins Inc. seeks a talented Contact Center Analyst in Redditch, UK, to enhance customer service through extensive data analysis and reporting. The ideal candidate will leverage advanced Excel and Power BI skills to provide performance insights, collaborate across teams, and support continuous improvement initiatives. A degree in a relevant field is required along with strong prior experience in similar roles. This role is pivotal in shaping data-driven decisions and improving overall customer satisfaction.
#J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at Cummins Inc..

Submit Application

Job Details

  • Location redditch, england
  • Job Type Full-time
  • Category Finance
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026