Job Description
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Constituent Response Specialist handles a high volume of inbound and outbound contacts daily across phone, email, chat, and text. Most interactions are transactional in nature: processing donations, subscriptions, resource orders, and account updates quickly and accurately. Candidates who do well here are comfortable with volume and variety, stay sharp when the queue is full, and bring a steady and professional presence to every contact.
What sets this position apart from a standard contact center role is the context: Focus on the Family serves a deeply loyal constituent base, and every interaction reflects who we are. Occasionally, consti...
The Constituent Response Specialist handles a high volume of inbound and outbound contacts daily across phone, email, chat, and text. Most interactions are transactional in nature: processing donations, subscriptions, resource orders, and account updates quickly and accurately. Candidates who do well here are comfortable with volume and variety, stay sharp when the queue is full, and bring a steady and professional presence to every contact.
What sets this position apart from a standard contact center role is the context: Focus on the Family serves a deeply loyal constituent base, and every interaction reflects who we are. Occasionally, consti...
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Submit ApplicationJob Details
- Location Colorado Springs, CO
- Job Type Full-time
- Category other-general
- Posted Date July 25, 2026
- Application Deadline July 30, 2026