Connected Services Sales Lead

**Hybrid**:This position does not require an employee to be on a full-time basis. Only 3 times per week (Tuesday - Thursday). It will not be only at GM in Sao Caetano do Sul, but also at our suppliers in Sao Paulo.
**Role**:
This position is responsible for sales and loyalty strategy based on a subscription business model. Will lead Connected Services sales in both Call Centers being responsible for designing and executing sales strategy, processes and commercial policies.
Will work jointly with GM´s CX Team to provide the best commercial customer journey, being responsible for increasing subscription paying member base.
**What You'll Do (Responsibilities)**
- Responsible for the sales channels: Contact Center & Digital Platforms for sales.
- Responsible for achieving the business KPIs: Contact Center convertion rate, a high amount of credit card captures, a high customer retention, a low churn and a long permanence of the paid subscribers.
- Set the daily goals fo...

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