Concierge-ED

Overview

Concierge - Emergency Department

Location: Mercy Hospital – A Member of Catholic Health
Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.
The Emergency Department Concierge provides non-clinical support to patients, families, and staff from arrival through discharge or admission.

Job Details

Job Responsibilities:

+ Welcome and round on patients and families in the ED, addressing comfort needs and providing updates on status from registration to discharge/admission.

+ Facilitate communication between patients, families, and care teams.

+ Offer non-clinical services such as warm blankets, pillows, and access to resources (e.g., phone chargers, social work, chaplain).

+ Assist ED staff with answering call lights, addressing patient needs, and patient transport (as trained).

Ready to Apply?

Submit your application today and join our talented team at Catholic Health Services.

Submit Application