Complex Leader/ Cabin Crew In-Charge

The CL/CIC is responsible for ensuring that all safety and service duties and procedures are carried out by cabin crew under his/her charge during the flight.

The CL/CIC is also responsible to the Commander for the supervision of cabin crew and the conduct of in-flight service. The fundamental responsibility of the CL/CIC is to contribute positively towards continuous improvement of performance and reputation of Scoot.

The CL/CIC is accountable for providing leadership, support and performance management of cabin crew, to increase passengers’ loyalty and establish a reputation and image of Scoot cabin crew as a distinct advantage.

Good liaison between the CMD and the CL/CIC is essential to effective Crew Resource Management (CRM).

• Maintain up-to-date knowledge of all applicable emergency procedures and safety equipment, operating manuals, Cabin Safety Instructions and Cabin Services Circulars
• Ensure all emergency/safety equipment & ...

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