Complaints Specialist

PortmanDentex
📍 cheltenham, england, United-Kingdom 💼 Full-time 🕒 Posted June 20, 2026

Job Description

Company Description

PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry , putting patients first and helping each other grow both at work and beyond.

Job Description

At PortmanDentex, we’re committed to delivering exceptional patient experiences — and we know that listening and responding to feedback is key to that mission. We’re looking for a proactive and compassionate Complaints Specialist to champion our efforts in resolving concerns with empathy, efficiency, and professionalism.

In this pivotal role, you’ll be instrumental in safeguarding our reputation and enhancing our service standards. By analysing feedback and identifying trends, you’ll help shape improvements across our operations, ensuring we continue to exceed expectations.

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Job Details

  • Location cheltenham, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026