Complaints Officer

Complaints Officer – Hackney Council

Fox Morris Group are working to recruit a Complaints Officer

RESPONSIBLE FOR:

● Checking and quality assuring the work of others

● Leading on work streams that involve managing the input of others

● Leading on projects that involve managing the input of others from across the organisation, and could involve partners

KNOWLEDGE AND EXPERIENCE:

The Business Analysis team will be made up of Performance Officers with a diverse range of knowledge and experience. Performance Officers should therefore be able to evidence experience of delivering positive outcomes in at least one of the following contexts:

● Performance management

● Business process analysis and re-design

● Cost benefit analysis

● Risk analysis

● Benchmarking

● Value for money assessment and analysis

● Service review and improvement

● Business and service planning

● Performance ass...

Ready to Apply?

Submit your application today and join our talented team at Fox Morris Group Ltd.

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