Complaints & Information Manager

Civic Recruitment Limited
📍 Matlock, England, United Kingdom 💼 Full-time 🕒 Posted June 23, 2026

Job Description

Job Description

3 Month Contract With A local Authority


Job Purpose

To lead and manage the delivery of complaints, information requests, and Ombudsman enquiries within the Children & Education Directorate, ensuring compliance with statutory requirements, data protection legislation, and best practice standards. The role is responsible for driving service excellence through effective complaints resolution, robust information governance, and the promotion of continuous learning and service improvement.

The postholder ...

Ready to Apply?

Submit your application today and join our talented team at Civic Recruitment Limited.

Submit Application

Job Details

  • Location Matlock, England
  • Job Type Full-time
  • Category Operations Specialties Managers
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026