Job Description
Complaints handler
Reporting to: Customer Service Manager
Department: Customer Service
About the role
We’re looking for someone who is passionate about offering the a highest level of customer service including taking ownership when talking to customers over the phone and by email. You will be tasked to resolve customer complaints across multiple lines of business including Travel Insurance, Roadside Assistance, Home Emergency.
Hours
Thirty-five hours per week, Monday to Friday between the hours of 8am and 6pm. These hours may vary in line with business needs
What you will do
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Ready to Apply?
Submit your application today and join our talented team at AWP Assistance UK Ltd.
Submit ApplicationJob Details
- Location Croydon, England
- Job Type fulltime
- Category Information and Record Clerks
- Posted Date July 01, 2026
- Application Deadline August 10, 2026