Job Description
About the role
The Complaints and Disputes Officer role offers the successful candidate the opportunity to step into or further their complaints management career. You will have the opportunity to operate within a complex and diverse complaint environment and learn about AIG’s global business operations, particularly as it relates to our Claims and Underwriting processes.
You will be responsible for managing the dispute resolution processes across multiple countries, as well as drawing insights from the cases to identify lessons learned and to make sure we continue to listen, act and learn.
Key accountabilities will include but not limited to:
+ Review, manage and resolve simple to complex disputes from start to finish in accordance with all applicable in country laws and regulations, including referrals from the relevant arbitration services.
+ Utilize your strong technical skills to evaluate disputes, determine whether to maintain or overturn ...
The Complaints and Disputes Officer role offers the successful candidate the opportunity to step into or further their complaints management career. You will have the opportunity to operate within a complex and diverse complaint environment and learn about AIG’s global business operations, particularly as it relates to our Claims and Underwriting processes.
You will be responsible for managing the dispute resolution processes across multiple countries, as well as drawing insights from the cases to identify lessons learned and to make sure we continue to listen, act and learn.
Key accountabilities will include but not limited to:
+ Review, manage and resolve simple to complex disputes from start to finish in accordance with all applicable in country laws and regulations, including referrals from the relevant arbitration services.
+ Utilize your strong technical skills to evaluate disputes, determine whether to maintain or overturn ...
Job Details
- Location Atlanta, GA
- Job Type Full-time
- Category other-general
- Posted Date July 08, 2026
- Application Deadline July 13, 2026