Complaints Advisor

Elite Personnel
📍 Leeds, England, United Kingdom 💼 Permanent 🕒 Posted June 22, 2026

Job Description

Permanent Leeds Posted 9 hours ago

Do you have Customer Service experience? Are you currently seeking an exciting new permanent job? Would you like to work within a multi award-winning company who offer a great team culture and incredible benefits? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!

Your duties as Complaints Advisor will include:

  • Handling escalated customer complaints received internally or through alternate customer feedback avenues

  • Providing appropriate solutions and alternatives within the time limits

  • Following up to ensure resolution and customer satisfaction

  • Keeping records of customer interactions, process customer accounts and file documents in line with GDPR and best practice

  • Updating the admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity

  • Ensuring processes are ad...
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    Job Details

    • Location Leeds, England
    • Job Type Permanent
    • Category Information and Record Clerks
    • Posted Date June 22, 2026
    • Application Deadline August 01, 2026