Complaints Administrator

Your new role

As a key member of the team, you will support the administration of disciplinary, appeals, and complaints procedures. Your responsibilities will include:

* Coordinating communications with students, staff, and external bodies
* Supporting committee management, including minute-taking and follow-up actions
* Managing precautionary suspensions
* Ensuring compliance with institutional policies and national regulations
* Providing guidance and advice on relevant procedures to students, staff, and The Union
* Contributing to continuous improvement by proposing updates to codes and procedures
* You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases.

What you'll need to succeed

To be successful in this role, you will need:

* HND/SVQ Level 4 or equivalent, or relevant practical experience
* Experience working with regulatory frameworks and administrative procedures
* Strong...

Ready to Apply?

Submit your application today and join our talented team at Hays Technology.

Submit Application