Complaint Investigations Tech

Lancesoft
📍 Alameda, California, United States 💼 Full-time 🕒 Posted June 10, 2026

Job Description

Title: Complaint Investigations Tech

Location: Alameda, CA 94502

Duration: 06 Months



Position is second shift with hours from 1: 30 PM to 10 PM



Entry Level Lab Technician in the Complaint Investigations Lab (manager requests newly graduated candidates or individuals with a strong technical background).



The Technician will be responsible for:

  • Unpacking boxes safely and sorting the returned products accordingly by product lines.

  • Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.

  • The Technician will document complaint investigations in the Complaint Handling System.

  • The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. To complete the investigation.

  • Per...

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Job Details

  • Location Alameda, California
  • Job Type Full-time
  • Category Computer Occupations
  • Posted Date June 10, 2026
  • Application Deadline July 20, 2026