Community Safety Coordinator

Community Safety Coordinator -Eastleigh (Office-based) Full-time | Temporary role for approximately 4 months- £13.90 per hour

About the Role

We are seeking a compassionate and customer-focused individual to join a busy Business Support team in a vital service organisation. This telephone-based role involves supporting members of the community, including vulnerable individuals, by coordinating home visits in response to referrals.

You will play a key role in ensuring individuals receive the guidance and support they need, helping to arrange appointments and provide reassurance throughout the process.

Key Responsibilities

Handling incoming and outgoing calls to members of the public
Booking, rescheduling, and managing appointments for home safety visits
Responding to referrals and accurately capturing relevant information
Updating internal databases with clear and precise records
Sending appointment confirmations and supporting correspondenc...

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