Communications Desk Assistant

Job Title: Communications Desk Assistant
Job Description
The Communication Desk Assistant operates in the Georgia Transmission Control Center and plays a crucial role in supporting Power System Coordinators. This position involves controlling the Integrated Transmission System (ITS) in Georgia, facilitating effective communication about system events, and preparing detailed event reports. The role includes administrative tasks such as tracking system events on transmission lines and fielding calls from personnel entering and exiting substations.
Responsibilities

+ Initiate and maintain communication with internal and external customers during system events.

+ Assist Transmission Power System Coordinators in developing and correcting outage reports and maintaining records.

+ Answer phone calls from field personnel and enter the information into a database.

+ Perform administrative and clerical tasks in the GCC.

+ Provide communicatio...

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