Communications Agent

**Additional Information**
**Job Number** 26063153
**Job Category** Rooms & Guest Services Operations
**Location** 1150 22nd St NW, Washington, District of Columbia, United States, 20037
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $30.95-$30.95 per hour

**POSITION SUMMARY**

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or p...

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