Communication Representative (Switchboard); 0.5 FTE; Day/PM Shift

Meriter-UnityPoint Health
📍 Madison, WI, United States 💼 Full-time 🕒 Posted June 24, 2026

Job Description

16252BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.

Key Responsibilities & Skills:
+ Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization
+ Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors
+ Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams
+ Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules
+ Arrange auxiliary communication services, including ASL and LEP interpreters, to support patient and vi...

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Job Details

  • Location Madison, WI
  • Job Type Full-time
  • Category other-general
  • Posted Date June 24, 2026
  • Application Deadline June 29, 2026