Commercial Operation Tower Lead

CHUBB
📍 Malaysia, Malaysia, Malaysia 💼 Regular - Full time 🕒 Posted June 26, 2026

Job Description

  • Chubb policies and regulations.
  • Escalate and investigate potential fraud, privacy, or control breaches.
  • Partner with Quality, Risk, and Audit to ensure audit readiness and continuous improvement.
  • Collaboration & Radical Transformation

  • Collaborate with Operations, Claims, Finance, Underwriting, IT, CBSP, AI, and Regional Operations teams to improve efficiency and alignment.
  • Drive standardization, automation, and best practice sharing across commercial operations.
  • Support onboarding of new markets or functions into CBSM to ensure smooth transitions and process stability.
  • Contribute to Radical Transformation by identifying workflow simplification and automation opportunities.
  • Insight & Digital Enablement

  • Provide insights to Regional Operations on digital and automation opportunities.
  • Partner with technology, analytics, and AI teams to enhance workflow, accuracy, and efficiency.<...
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    Job Details

    • Location Malaysia, Malaysia
    • Job Type Regular - Full time
    • Category Top Executives
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026