Job Description
Drive transformation in Commercial Banking as a CRM Program Lead. This seasoned role focuses on successful Salesforce Financial Services Cloud and Microsoft Dynamics implementation.
We are looking for a highly experienced CRM Program Lead to oversee the complete delivery process of a major Banking CRM program. The ideal candidate should have a solid 10-15 years of experience leading enterprise CRM initiatives with a focus on Commercial Banking. Expertise in project management, stakeholder engagement, and cross-functional leadership is crucial in this role.
Key Responsibilities:
• Lead CRM program roadmap and ensure business alignment
• Oversee program execution from planning to post-go-live support
• Collaborate with stakeholders to define and optimize CRM processes
• Implement Salesforce FSC or Microsoft Dynamics solutions
• Manage functional, technical, and vendor teams for success
Requirements:
• 10–15 years ...
We are looking for a highly experienced CRM Program Lead to oversee the complete delivery process of a major Banking CRM program. The ideal candidate should have a solid 10-15 years of experience leading enterprise CRM initiatives with a focus on Commercial Banking. Expertise in project management, stakeholder engagement, and cross-functional leadership is crucial in this role.
Key Responsibilities:
• Lead CRM program roadmap and ensure business alignment
• Oversee program execution from planning to post-go-live support
• Collaborate with stakeholders to define and optimize CRM processes
• Implement Salesforce FSC or Microsoft Dynamics solutions
• Manage functional, technical, and vendor teams for success
Requirements:
• 10–15 years ...
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Submit ApplicationJob Details
- Location disraeli, qc
- Job Type Full-time
- Category Management & Operations
- Posted Date June 01, 2026
- Application Deadline July 11, 2026