Job Description
Step into a leadership role that truly makes an impact. Join Thames Water as a Collections Team Leader on a 9-12 month secondment and help shape exceptional customer outcomes while supporting the growth of your team.
We’re looking for a dynamic, people-focused leader who can energise and inspire a team of Collections Agents to deliver outstanding results. In this role, you’ll champion fair outcomes for customers while driving strong operational performance.
If you’re passionate about first-contact resolution, creating great customer experiences, and developing high-performing teams, this is your opportunity to shape a positive, supportive environment where both colleagues and customers thrive.
What you will be doing as a Collections Team Leader
Lead and motivate a team of Collections Agents, driving performance through first-contact resolution and a strong commitment to achieving the right outcomes for every customer, based on their individual circumstances....
We’re looking for a dynamic, people-focused leader who can energise and inspire a team of Collections Agents to deliver outstanding results. In this role, you’ll champion fair outcomes for customers while driving strong operational performance.
If you’re passionate about first-contact resolution, creating great customer experiences, and developing high-performing teams, this is your opportunity to shape a positive, supportive environment where both colleagues and customers thrive.
What you will be doing as a Collections Team Leader
Lead and motivate a team of Collections Agents, driving performance through first-contact resolution and a strong commitment to achieving the right outcomes for every customer, based on their individual circumstances....
Ready to Apply?
Submit your application today and join our talented team at Pertemps Thames Water.
Submit ApplicationJob Details
- Location Upper Stratton, Wiltshire
- Job Type Full-time
- Category other-general
- Posted Date June 06, 2026
- Application Deadline July 16, 2026