Collections Specialist

Description
We are looking for a Collections Specialist to support timely payment recovery and maintain strong customer relationships for our team in Westborough, Massachusetts. In this role, you will work directly with customers and internal partners to resolve outstanding balances, address account concerns, and help reduce delinquency through thoughtful follow-up. The ideal candidate brings sound judgment, clear communication, and a service-oriented approach to accounts receivable activities.


Responsibilities:

• Contact customers with overdue balances through regular outbound outreach and guide conversations toward prompt payment arrangements.

• Respond to inbound account inquiries with accuracy and professionalism, helping customers understand balances and available resolution options.

• Review aging data to identify delinquent accounts, track collection progress, and summarize past-due trends for leadership visibility.

• Work c...

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Submit your application today and join our talented team at Robert Half Finance & Accounting.

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